Propertyscouts Property Management

Propertyscouts Hawkes Bay

Experts In Property Management

Simply put we'll look after your property as if it were our own. We are 100% dedicated to property management and we're not real estate agents. Our job is to ensure your property is rented quickly to the right tenants, at the right price. We cover Napier, Hastings, Havelock North and all surrounding areas, even rural rentals We are so confident in our service that we are one of the few property managers in New Zealand to offer owners guaranteed rent.

Propertyscouts manage residential properties in the Hawkes Bay. We are the ‘local specialists’ helping to place quality tenants in rental properties. It’s our job to save property owners time and money …to take the hassle out of owning investment property.

Property Management Services

On behalf of property owners we manage all aspects of tenanting a property. A lot of the properties we look after have been purchased solely as investment properties but we do look after properties such as the ‘family home’ when the owners circumstances may have changed. There any many reasons why an owner may wish to rent a property they own. Furnished or unfurnished, long term rental or short term, investment property or family home – whatever the reason we can help.

A summary of the main services we offer Property Owners

  • Rental appraisals
  • Advertising and promoting rental properties
  • Corresponding with and meeting potential tenants
  • Showing available rental properties to potential tenants
  • Tenant vetting (reference and credit checks)
  • Preparation of Tenancy agreements and bond collection (we offer property owners a rental guarantee)
  • Maintaining a database of approved tenants waiting for rental properties.
  • Extensive property inspections including where appropriate organising repairs and maintenance
  • Payment of invoices on behalf of owners (rates, insurance, maintenance etc.)
  • Rent collecting (we have a strict policy regarding rent arrears) 
  • Leaving inspections and bond refunds

We can also complete Methamphetamine testing of your property at any stage in the rental process.

A summary of the main services we offer Tenants

  • We are the only Property Management Company which actively helps tenants find available rental properties in the local area.
  • Provide advice on local services and amenities
  • Arrange all relevant paperwork and correspondence
  • Transportation assistance for viewing available properties

Investment Property Finding

This is an additional service we are able to provide. If you are a first time investor or looking to add more properties to your investment portfolio then we can help. We will help with identifying potential investment properties, completing rental appraisals and property condition reports. It can be a time consuming and daunting process so why not put our experience and expertise to work for you. And yes we are trained negotiators so once you have decided to buy we can help with the purchase negotiations as well.

Problem Tenants

Give Propertyscouts Hawkes Bay a call, a property manager can be in touch to help you through the process of dealing with problem tenants and rent arrears. We can either take over the property management of your property, or where possible we can advertise and put new tenants in that we can guarantee rent. Give us a call, we can help.



Q: Why use a property manager?

Owning a rental property is challenging. You need to find good tenants, deal with maintenance issues, carry out inspections, know and comply with the Residential Tenancies Act, and chase unpaid rent (all while trying to do your day job). As property managers, we’re experts on New Zealand property management law and having us manage your property saves you time, stress, and the risk of being penalised for something you may not have realised was unlawful.  

Q: How do you find the right tenants?

Over the years at Propertyscouts Hawke’s Bay, we’ve honed our processes to make sure we get the right tenants in the right properties. All Propertyscouts property managers follow our proven step-by-step process to ensure you end up with excellent tenants.  

Q: How long will it take to find a tenant for my property?

Demand for rental properties in Hawke’s Bay is currently strong. Most of us at Propertyscouts are property investors just like you, so we know what it’s like to have a property vacant. Rest assured, if your property is vacant we’ll do all we can to get it rented as soon as possible. 

Q: What do I need to do if my tenant is in rent arrears?

The simple answer is nothing - Propertyscouts will continue to pay you disbursements regardless of whether a tenant has paid their rent (for up to 4 weeks). We’ll work with the tenants in the background to ensure that it won’t be an ongoing issue. If it is likely to become a bigger problem, we’ll let you know.

Q: What is your “Guaranteed Rent” and how does it work?

We’re so confident about our proven property management processes and services that we offer our landlords a simple and straightforward rental guarantee. If (for any reason) a tenant is unable to pay rent, we’ll make the payment on their behalf for up to four weeks. Also, if the tenant defaults on the tenancy for any reason, we’ll find and place new tenants at no cost to you. 

Q: How do you handle property maintenance issues?

We consider property maintenance to be an important part of our role and unlike most property management companies, we don’t charge any fees for arranging repairs and maintenance. Our well-established relationships with professional trade contractors, mean we can arrange for repairs and maintenance to be carried out efficiently and cost-effectively. We’re also happy to work with your preferred contractors.

Q: Why should I choose Propertyscouts Hawke's Bay?

We’re a local business specialising in property management and property investment. We make owning a rental property as easy as possible and give you peace of mind that your investment is in the very best hands. With Propertyscouts Hawke’s Bay, you get to retain control of your property while leaving the day-to-day administration to us.